StarCom "ssl_error_unknown_ca_alert" error

06 Jan 2015

I have been having trouble logging into the StarCom control panel using Mozilla FireFox. After some digging, I was able to find a bug report and StarCom forum post from other users reporting the same issue. The following steps fixed the issue up for me.

Steps to fix:

removing all 'Software Security Device's under node 'StartCom Ltd.', which is accessible in the tree view at Edit->Preferences->Advanced->Certificates->View Certificates->Authorities at node 'StartCom Ltd.'

Source: Bugzilla@Mozilla